REQUIREMENTS & QUALIFICATIONS

• Male or female, minimum 21 years old
• Bachelor’s degree in any related field
• Minimum 1 years’ work experience, property related work experience preferential
• Good appearance and personal presentation
• Service-orientated
• Good English communication both in verbal and written
• Good computer skill – Able to use Excel and Word to a high standard

SUMMARY

The Operations Officer responsibilities are:

• To maintain relations and communication with all lessees at the property you are assigned to.
• To provide administration services and support to the Building Manager and Assistant Building Manager when required.
• To provide reports on the property condition from visual inspection.
• To assist the Building Manager in preparing and producing a variety of reports.
• To carry out any other duties as assigned by the Management.

Essential Duties & Responsibility

• Ensure all lessees, contractors and building users are provided with the information and guides required.
• Regularly visit the lessees in their space to update them regarding any on-going building work; to receive comments, suggestions or complaints.
• To monitor and review the operation of all term service sub-contractors such as cleaning, security, pest control, landscape and lift contractors, as well as to ensure that those services are performed satisfactorily as agreed to in the contract and at the costs quoted.
• To ensure the smooth daily operation of the building such as car park, vehicular and pedestrian access and security etc.
• Follow up on any comments, suggestions or complaints until the matter is resolved.
• Ensure tenancy fit out runs smoothly, maintain contact with the lessee to ensure they have all information and assistance they require.
• Carry out regular building inspections and view from the client perspective. Report any issues or abnormalities to the Building Manager with a recommendation for improvement.
• Carry out any other ad hoc duties as assigned by the Building Manager or the Management.
• Be on call 24 hours in case of emergencies.