Customer Service (Chinese Speaking)
REQUIREMENTS & QUALIFICATIONS
- Male or female, minimum 18-years old
- Bachelor’s degree in any related field
- Must be able to understand, speak, read and write English to a good standard. Other language skills are welcome
- Desire to improve and grow business skills
- Can use Microsoft Word Excel, PowerPoint (Good at formatting)
DUTIES AND RESPONSIBILITIES
The Customer Service’s responsibilities are:
- Answer the telephone and transfer the caller to the appropriate staff member
- Meet and greet clients and visitors
- Create and modify documents using Microsoft Office
- Perform general clerical duties to include but not limited to: photocopying, mailing, and filing
- Setup and coordinate meetings and conferences
- Ensure knowledge of staff movements in and out of organization
- General administrative and clerical support
- Prepare letters and documents
- Monitor the use of supplies and equipment and maintain an adequate inventory of office supplies
- Schedule appointments
- Tidy and maintain the reception area
- Assist other staff members as requested
- Other duties as assigned by manager