REQUIREMENTS & QUALIFICATIONS

• Minimum 25 years old
• Bachelor’s degree in any related field
• Minimum 3 years’ work experience, property related work experience preferential
• Good appearance and personal presentation
• Strong organizational and leadership skills
• Good English communication both verbal and written
• Mandarin communication skills desirable
• Good Microsoft Word and Excel skills

SUMMARY

• To maintain relations and communication with all tenants at the property you are assigned to.
• To provide administration services and support to the Building Manager when required.
• To assist the Building Manager in preparing and producing a variety of reports.
• To supervise and monitor operations teams for efficient running of the project.
• To provide reports on the property condition from visual inspection.
• To maintain good public relations with clients, owners, and tenants of the property.
• To ensure that all operating procedures for the property run efficiently, including security, cleaning, fire safety, emergencies, and evacuation procedures.
• To carry out any other duties as assigned by the Management.

DUTY & RESPONSIBILITIES

• Regularly visit the Tenants in their space to update them regarding any on-going building work; services; cleaning and receive comments, suggestions or complaints and improve services.
• Follow up on any comments, suggestions or complaints until the matter is resolved.
• To monitor and review the operation of all term service sub-contractors such as;
• Cleaning
• Security
• Pest control
• Landscape & Gardening
• Reception & Customer Service
• Parking
• Tenant fit-out works

As well as to ensure that those services are performed satisfactorily as agreed to in the contract and at the costs quoted.

• To ensure the smooth daily operation of the building such as car park, vehicle and pedestrian access and security.
• Ensure tenant fit-out runs smoothly, maintain contact with the lessee to ensure they have all information and assistance they require.
• Carry out regular building inspections and view from the client perspective. Report any issues or abnormalities to the Building Manager with a recommendation for improvement.
• Carry out any other ad hoc duties as assigned by the Building Manager or the Management.
• Provide management weekly report on effectiveness of operations
• Process payments and follow proper procedures and policies
• Be on call in case of emergencies